Job Brief:

• We are currently looking for a skilled, eligible Inventory Manager to monitor and report our inventory. Your job is crucial since the efficient and effective handling of our company’s products and supplies is critical for fulfilling our business goals.
• The candidate must have exceptional record-keeping abilities, should possess great attention to every detail, and have a business mindset.
• The goal should be to make sure all business operations get adequate stock to meet the business objectives.

Inventory Manager Responsibilities at Couture Candy Include:

• Devising new ways to optimize inventory control procedures and protocol.
• Inspecting the levels of required and available business supplies plus raw material to identify shortages and stock abundance.
• Ensuring product stock is appropriate for all distribution channels and covers direct demand from our customers.
• Must record deliveries and shipments on a daily basis to reconcile inventory.
• Use updated software to monitor demand & document characteristics of inventory.
• Order more stock beforehand to avoid insufficiencies or excessive surplus.
• Analyze data thoroughly to meet future needs.
• Evaluate the existing and new suppliers for cost-effective deals and build long-term relationships.
• Collaborate with the warehouse employees and staff to meet business goals together.
• Report and inform upper management regarding stock levels, issue, and more.

Requirements

• Must hold valid experience as inventory manager or similar position at a reputed firm or online store.
• Well-versed in data analysis and forecasting methods.
• Skilled in inventory management software (e.g., ERP).
• Ability to precisely track inventory and create required reports.
• Strong mathematical and analytical skills.
• Strong organizational and planning skills.
• Outstanding communication and interpersonal abilities.
• Trustworthy.
• Required educational qualifications.

Job Brief:

• We are currently looking for a talented, experienced candidate for customer support (both chat/call) to cater to the concerns of our customers. Your role in the support process is critical as we are dedicated to keeping our customers satisfied and happy with our products and shopping experience.
• The candidate must have exceptional communication skills, should have a calm attitude, and strong verbal & written skills.
• The goal should be all customers’ queries are heard with patience and resolved in time to avoid disarray.

Customer Support Responsibilities at Couture Candy Include:

• Should answers incoming customer calls and queries regarding any issues - billing, product problems, service-based questions, and general client concerns.
• The representative will be accountable for maintaining best standards of professionalism with clients and work to build a positive rapport with every caller/customer.
• Constantly update customer details in the relevant database during and after each call.
• Work with the management & other team members to stay updated on product info and any changes in company policies or services.
• Must possess problem-solving skills and turning unhappy clients into repeat, loyal customers.

Requirements:

• Must have required educational qualification.
• Ability to be professional, patient, and courteous with all the customers at all times.
• Available to work remotely on occasional nights, holidays, and weekends (if needed).
• Exceptional verbal and written communication skills.